• All sales are final. There are no refunds; any remaining account balance must be used exclusively on chheansmm.com .

• Refund requests for account balances are evaluated on a case-by-case basis. chheansmm.com reserves the right to approve or deny such requests at its sole discretion. If approved, refunds will be processed within 30 business days.

• Social media platforms (Facebook, Instagram, TikTok, YouTube, etc.) may update their systems at any time. We are not liable for decreases in service quality or quantity unless compensated directly by the service provider.

• Any form of abuse, harassment, or disrespect toward our staff or system will result in the immediate confiscation of your account balance and the reversal of any delivered services.

• Payments made using fraudulent methods, including stolen payment credentials, will lead to the immediate and permanent termination of the account without exception.

• Orders cannot be canceled or refunded once they have been submitted and entered into our processing system. Refunds are only issued automatically by the system if an order fails to complete or is only partially completed.

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